We reserve the right to change this policy at any time, and if we do so, we will post changes and updates to this page. Please refer to this policy periodically to inform yourself if changes have been made.
Service Terms & Provisions
To get matched with My Local Ads' $500 Ad Credit, the customer needs to spend a minimum of $500 in Ad Spend. Only available to first time customers. Refund requests are permissible within 15 days after signing up for My Local Ads. Refunds requested outside of our initial 15 day refund period are not permissible under any circumstances. My Local Ads does not refund Advertising budgets or Advertising spend under any circumstances. My Local Ads service fees do not cover any Advertising Budget or Lead cost on behalf of the customer. The My Local Ads service requires a valid credit card or debit card on file at all times with My Local Ads and Google's Advertising products. Service requires a minimum $10 credit balance to cover SMS/Call/Email Rates. SMS/Call/Email Rates are non-refundable. $10 credit balance gets charged automatically when first phone call is received. $10 credit balance gets reapplied when balance reaches $0 (see rates below):
*Applied SMS/Call Rates
Toll-Free (Tracking) Number:
Local (Tracking) Number:
Cost Per Lead & Lead Refunds
Cost per lead varies per region and profession, an estimate for the cost per lead of Google Local Service Leads can be requested from our team, however My Local Ads does not guarantee a cost per lead for any advertising channel or platform. Lead disputes & refunds are only available for Google Local Service Ads as per Google Local Service Ads' Terms of Service. Lead refunds get reapplied as Ad Credit by Google according to Google Local Service Ads' terms of service. Lead refunds & Ad Credits are not paid out in cash or cash equivalents. The My Local Ads service fee gets billed every 30 days.
Information we may collect
We collect the following Personally Identifiable Information from users who buy our products and services: name, email address, telephone number, address, and credit card number.
Additional information from or about you may also be collected in other ways, including responses to customer surveys and any communications with our customer service team.
We use “cookies” so that our Website can remember you and provide you with the information you’re most likely to need. For instance, when you return to the Website, cookies identify you and prompt the site to provide your username (not your password), so you can sign in more quickly. Cookies also allow our Website to remind you of your past usage and to suggest similar products and services. Finally, we use information gained through cookies to compile statistical information about use of our Website, such as the time users spend at the site and the pages they visit most often. Those statistics do not include PII.
Our Use of Personally Identifiable Information
We use your Personally Identifiable Information to create your account, to communicate with you about products and services you’ve purchased, to offer additional products and services, and to bill you. We also use this information to the extent necessary to enforce our Website terms of service and to prevent imminent harm to persons or property.
When you use the Service, including accepting a payment, contacting customer service or requesting technical support, in addition to many other interactions with My Local Ads, we will apply the information that we have collected. Knowing this information allows us to verify your identity, communicate with you and enforce our agreements with you, as well as secure the best possible experience for all My Local Ads customers by ensuring compliance with applicable US state and federal laws and our own policies. We may also use this information to improve and enhance our offerings to you.
My Local Ads may use certain information about you without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing content.
Protecting Personal information
Information that can be used to identify a person is “Personally Identifiable Information”. This does not include information that has been aggregated or made anonymous. All information is securely stored on our servers in the United States. We employ the highest in industry standards to protect Personally Identifiable Information, as well as any information provided relating to your invoiced customers.
Third-party client and customer information, provided to My Local Ads by users, shall be considered confidential and shall not be disclosed to any third party, unless required to do so by law or subpoena or if we believe that such action is necessary to conform to the law, or comply with legal process served on us. Such information shall be utilized only for the purpose for which My Local Ads was created, which is to facilitate the billing and collection process for electronic billing of customers and clients.
Although My Local Ads utilizes the highest reasonable levels of data security in the industry, we cannon guarantee the security of PII or other information provided to us. By using our Website, you acknowledge and agree that we make no such guarantee, and that you use our Website at your own risk.
Sharing Personal information
As we develop our business, we may buy or sell assets or business offerings. Customer, transaction, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, bankruptcy, mergers, or dissolution.
Compromise of Personal Information
My Local Ads shall not be liable for the transfer of any personal identification information resulting from loss or distribution of data, the delineation or corruption of storage media, power failures, natural phenomena, riots, acts of vandalism, sabotage, terrorism or any other event beyond My Local Ads's control.
Your Choices About Your Information
You may, of course, decline to submit personally identifiable information through the Service, in which case My Local Ads may not be able to provide certain services to you. You may update or correct your account information at any time by logging in to your account. You can review and correct the information about you that My Local Ads keeps on file by contacting us as described below.
Information relating to minors
My Local Ads does not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register with our Service. If you are under 18, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 18 is allowed to provide any personal information to or on My Local Ads. In the event that we learn that we have collected personal information from a minor under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us as described below.
Links to Other Web Sites
It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our website, as determined by My Local Ads in its sole discretion. We reserve the right to determine the form and means of providing notifications to you.
Please contact us with any questions or concerns regarding our policy.
Customer Support Team: firstname.lastname@example.org
My Local Ads is the ideal solution for roofing businesses that want to grow their sales with exclusive roofing leads, while streamlining sales and marketing operations with the My Local Ads CRM.
© All rights reserved. My Local Ads LLC 2023.
Disclaimer For Marketing Opt-In:
By entering your information and submitting any of our forms or direct-connect-buttons, or by joining our Facebook Group(s), you consent to receive marketing text messages, calls, and emails from My Local Ads at the phone number and email provided, including messages sent by autodialer. Consent is not a condition for any purchase. Message and data rates may apply. Message frequency varies. Unsubscribe via SMS at any time by replying 'STOP'. Unsubscribe via email by clicking our 'Unsubscribe' links.
Disclaimer For Applied SMS/Call Rates For CRM Usage:
Make Calls: $0.026/Min
Receive Calls: $0.017/Min
Text Messages: $0.015/SMS
Toll-Free (Tracking) Number: $4.30/Month
Local (Tracking) Number: $2.30/Month
Disclaimer For A2P 10DLC Registration Fees (Passed-On To User Without Markup From My Local Ads):
Standard Brand Registration Fee: $4.41 One-Time [Requires EIN / Allows more than 1 phone number]
Standard Campaign Registration Fee: $16.54 One-Time [Increased delivery rate / Up to 6000 segments per day]
Low-Volume Mixed Use Case Campaign Monthly Registration Fee: $1.50/mo
Disclaimer For Earnings:
My Local Ads LLC makes no warranties regarding the performance or operation of this website or service. The company further makes no representations or warranties of any kind, express or implied, as to the information, contents, materials, documents, programs, products, books, or services included on or through this website. To the fullest extent permissible under the law, the company disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.